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Recruitment Training: The most common types of bias demonstrated by interviewers

Chartered psychologist Claire Crisp says unconscious bias is one of the biggest issues facing recruiting organisations today. The Head of Assessment at Shortlister has set out the most common types of interview bias in a new, must-read FREE guide for recruiters. In it, she explains why organisations must ensure hiring managers can identify bias to improve the decision-making process and make interviews fairer.

Claire, who is a global expert on developing and implementing recruitment assessment solutions, says: “Unconscious bias, when taken in the context of interviewing, can lead to poor recruitment decisions. While the interviewer will not be aware of it, they will make decisions during interviews that are not based on evidence. This means outcomes will favour or go against individuals or groups of people unfairly.”

What is ‘unconscious bias’?

“Our brain uses a series of shortcuts to help us process information and make decisions quickly,” explains Claire. “While it is human nature, there is always the risk that this process can interfere with our decision-making and lead to biased outcomes. Because an interviewer will not be unaware of unconscious bias, it is important to ensure hiring managers can identify and avoid the most common types of bias seen in recruitment.”

In her free guide, published by Shortlister, Claire talks hiring managers through key biases. They include: Generalisation, the Like Me Effect, Stereotyping and many more. By identifying the most common types of bias, recruiters can ensure they make decisions based on facts.

Tackle bias with Shortlister’s FREE guide

Hires who have been selected because of good decision-making will add value to an organisation. The Shortlister guide, JOB INTERVIEWS: The most common types of bias demonstrated by interviewers, is available to download now. It includes a section on What is bias? as well as advice on how specific biases can affect decisions. Other sections include:

  • How is bias demonstrated within the interview process?
  • What is the impact of bias?
  • How to avoid bias

Download the free guide here and eliminate bias from your interviewing process. Simply leave your details below: